Lama A.I Ltd., on behalf of itself and its affiliates (“Lama”, “us” or “we”) respects the privacy of its website users (“User(s)” or “you”) and is committed to protect its Users’ personal information. We believe that you have a right to know our practices regarding the information we may collect and use about you when you use our website at https://www.lamabanking.com/ (the “Site”). Please read the following carefully to
understand Lama’s views and practices regarding your personal information and how Lama will treat it.
1. Your acknowledgment of this policy
2. Which information may we collect about Users?
We collect from Users of our Site, two types of data and information:
2.1. Non-personal Information.
The first type is non-identifiable and anonymous information. Non- personal Information, which is being gathered, consists of technical information and behavioral information that does not pertain to a specific individual (“Non-Personal Information”). You may access and browse the Site without disclosing personal information, although, like most websites, we passively collect certain Non-Personal Information from your devices, including: (i) technical information such as the type and version of your device and its operating system, the type of browser, screen resolution, device browser and keyboard language, Wi-Fi connectivity and the type and name of your device and/or browser, etc.; and (ii) behavioral information which may include the User’s click-stream on the Site, the activities of the User on the Site and additional information of a similar nature (collectively, “Technical and Behavioral Information”). We may also use third-party service providers, such as Google Analytics, to obtain detailed analytics on the device and the User's behavior on the Site. Please note that we or our third-party service providers will collect such Technical and Behavioral Information by using certain tracking technologies, such as cookies, as further detailed below.
2.2. Personal Information.
The other type of information we collect is individually identifiable information. To put it simply, this information identifies an individual or is of a private and/or sensitive nature, such as
your contact information (“Personal Information”), including:
2.2.1. Personal Information which is provided voluntarily:
Communications with Lama: Personal Information you provide us as part of any communications with Lama, by any means, including by contacting us via the Site or email, or through our social network pages (such information may include marketing and communication data that includes your preferences in receiving marketing from us and your communication preferences). Please note that we may record calls for quality assurance purposes and in order to improve our services.● Mailing list: you may voluntarily join our mailing list by providing us with your email address via our Site.
2.2.2. Personal Information collected via technology:●
3. How do we collect information about our Users?
There are two main methods we use to collect information:
3.1. We collect information through your entry, connection, access and/or use of the Site.
In other words, when you access or use the Site, we are aware of your usage of the Site, and may gather, collect and record the information relating to such usage. For example, when you use the Site, we gather your Technical and Behavioral Information.
3.2. We collect information which you provide us voluntarily.
For example, we collect Personal Information that you provide through email correspondence. We will inform you prior to collecting your Personal Information if it is requested on a voluntary basis and the consequences of not providing voluntary Personal Information.
4. What are the purposes of the collection and processing of information?
4.1. Non-personal Information is processed in order to:● Enhance the User’s experience on the Site;● Create statistical information and learn about the preferences of Users and general trendson the Site (e.g. understand which features are more popular than others); and● Keep the Site safe and secured against fraudulent and criminal activity.
4.2. Personal Information is processed in order to:
5. Sharing Personal Information with Third Parties
6. Your Rights
Lama acknowledges you have the right to access and change the Personal Information we collect and process. If you wish to access or to correct, amend, or delete Personal Information, please send us an email to: email@example.com and we will respond within a reasonable timeframe, but in any event no later than permitted by applicable law.
7. Location of Your Data
8. MinorsThe Site is intended for Users over the age of sixteen (16). Therefore, Lama does not intend and does not knowingly directly collect any Personal Information from children under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Site.
11. Links to Third Party Websites
12.1. We take appropriate measures to maintain the security and integrity of our Site and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures.12.2. Your Personal Information is hosted on third party servers, which provide advanced strict security standards (both physical and logical).12.3. Some of the security measures that we employ include, without limitation: the application of highly secure design and implementation methods to all our Services, including state of the art encryption mechanisms and secure architecture design to all storage and transmission mechanisms used for the processing and transmission of your Personal Information, as well as access control and auditing systems (including firewall and identity management solutions), that restrict access to your Personal Information to authorized personnel only, based on their roles and their need-to-know requirements, needed to process your Personal Information on Lama’s behalf.12.4. Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur.12.5. Lama will comply with applicable law in the event of any breach of the security, confidentiality, or integrity of your Personal Information and will inform you of such breach as required by applicable law.12.6. TO THE EXTENT THAT LAMA IMPLEMENTED THE REQUIRED SECURITY MEASURES UNDER APPLICABLE LAW, LAMA SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION INCLUDED IN THE PERSONAL INFORMATION.
13. Data Retention
Lama will retain the Personal Information for as long as we are confident that it is accurate and can be relied upon. Personal Information which is no longer required for the purpose for which it was initially collected will be deleted unless we have a valid justification to retain it which is permitted under applicable law, such as to resolve disputes or comply with our legal obligations.
15. Have any Questions?